Product Return Policy

At WhatIsPrice.pk, we value your satisfaction and aim to provide a hassle-free shopping experience. If you are not completely satisfied with your purchase, you may be eligible to return the product based on the guidelines outlined below.

Eligibility for Returns

  1. Timeframe:
    Returns are accepted within 7 days from the date of delivery.
  2. Condition of the Product:
    • Items must be unused, unwashed, and in their original packaging.
    • All original tags, labels, accessories, and manuals must be included.
    • Products damaged due to improper use or mishandling are not eligible for returns.
  3. Non-Returnable Items:
    The following items are non-returnable:

    • Perishable goods (e.g., food items).
    • Customized or personalized items.
    • Clearance or final sale products.
    • Electronic items without original packaging or tampered seals.

Return Process

  1. Initiate a Return:
    To start a return, contact our customer support team with your order details, reason for return, and photographic evidence (if applicable).
  2. Approval:
    Once your return request is approved, you will receive instructions on how to ship the product back to us.
  3. Shipping Costs:
    • If the return is due to an error on our part (e.g., wrong item shipped, defective product), we will cover the return shipping cost.
    • For other returns, the customer is responsible for the shipping costs.
  4. Return Address:
    Ship the product to the following address: info@whatisprice.pk

Refund Policy

  1. Processing Time:
    Refunds will be processed within 7 days of receiving and inspecting the returned product.
  2. Refund Method:
    • Refunds will be issued to the original payment method or as store credit, depending on your preference.
    • Any shipping or handling fees are non-refundable.
  3. Deductions:
    If the product is returned incomplete or damaged, a partial refund may be issued after deducting applicable charges.

Exchange Policy

  • Exchanges are subject to product availability.
  • To request an exchange, please follow the return process and indicate your preference for an exchange instead of a refund.

Damaged or Defective Items

If you receive a damaged or defective product, notify us within [insert number of days] days of delivery. Please include photographic evidence and order details for a swift resolution.

Contact Us

For any questions or concerns about returns or refunds, please contact us:

  • Email: [info@whatisprice.pk]
  • Phone: [0304-3129092]

Thank you for shopping with WhatIsPrice.pk. We strive to make your experience enjoyable and convenient.